The Lowry Hotel will reopen its doors on Saturday 1st August, ready to welcome guests with enhanced safety features across the venue.
In advance of the reopening, the 5-star hotel has undergone as a deep-clean of all areas, including the lobby, food and beverage areas, spa, bedrooms and bedroom corridors.
The luxury hotel has appointed ‘room inspectors’, who will follow a strict checklist to ensure the hotel’s new check and inspect bedroom policy is adhered to and that all bedrooms are immaculate, safe and clean upon arrival.
Social distancing measures are in place throughout the hotel, with all customer touch points reduced where possible.
Only guests from the same booking will be allowed in the lift at any one time, and the lift will be called and managed by the front of house team.
To reduce further contact and potential queues at reception, guests will be able to check in via their mobile phone with the Lowry app and use their phone as a room key.
The hotel has also updated its flexible booking process so that customers can now cancel their bookings free of charge until 1pm the prior to arrival date.
The River Restaurant, lounge and bar, which underwent a stunning refurbishment in October, will still be serving their acclaimed food, but with a few changes to the usual dining set up including single waiter allocation and single use menus.
Breakfast will be a la carte rather than buffet style, so you can get your favourite dishes cooked to order and delivered to the table.
The Lowry Spa will continue to offer a full range of Elemis and Aromatherapy Associates treatments including massages, facials, lash and brow tinting and waxing, with added safety measures in place.
In addition to a deep clean prior to reopening using a sanitisation mist spray, all appointments will follow a 20-minute gap so that treatment rooms and equipment can be deeply cleaned between use.
All nail and pedicure stations will be disinfected after each appointment.
“We are delighted to welcome guests old and new to enjoy the warm surroundings of The Lowry Hotel once again,” said general manager Adrian Ellis.
“Customer experience is at the heart of everything we do and while guest interaction may be more limited than in the past, the safety of both our guests and staff is our number one priority.
“It’s been an incredibly challenging time for the Hotel and the city but we’re buoyed by the prospect of the return of both our international bookings and loyal local guests.”