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Hyatt Regency is named ‘Hotel of the Year’ at the City of Manchester Awards 2023

In a night of glitz and glamour, the Hyatt Regency Hotel in Manchester secured the prestigious 'Hotel of the Year' award at the City of Manchester Awards 2023.

This esteemed accolade, awarded by Downtown Manchester, shines a spotlight on the crème de la crème of Manchester’s offerings.

Since taking the helm of this magnificent establishment in 2020, Hyatt has continually impressed, achieving this recognition in a fiercely competitive hospitality sector.

The City of Manchester Business Awards: Honouring Excellence

The City of Manchester Business Awards (COMBA), established by Downtown Manchester, recognises companies and entrepreneurs who have contributed significantly to the city region’s economic growth.

The 2023 edition of these awards marked a significant milestone for the Hyatt Regency Manchester.

Rising Above Challenges

Assumpta McDonald, General Manager at Hyatt Regency Manchester, expressed her elation, stating, “To successfully launch anew hotel when the pandemic first hit and to get to where we are today just a few years later is a massive achievement and testament to the exemplary standards and commitment our team has upheld since we launched.

“From providing reliable world-class customer service, to our commitment to supporting Greater Manchester’s wider community and charitable organisations, we are proud of our place at the forefront of the North-West hospitality scene and are delighted to be recognised as a winner in these coveted awards.

“Our team takes get pride at every step of the customer journey to ensure guests receive the very best in comfort and the outstanding food and beverage offering and I must take this opportunity to thank each and every one of them.”

Exemplary Service and Community Commitment

McDonald emphasised the hotel’s unwavering dedication to world-class customer service and their commitment to supporting Greater Manchester’s wider community and charitable organisations.

She added, “Our team takes great pride at every step of the customer journey to ensure guests receive the very best in comfort and the outstanding food and beverage offering.”

A Landmark of Modern Luxury

Hyatt Regency Manchester stands tall as a striking modern landmark, nestled just off Oxford Road in the innovation district. With its 19-storey structure comprising 212 impeccably designed bedrooms and first-class facilities, the hotel lives up to the highest standards expected under the iconic Hyatt brand.

Meeting Excellence

The hotel is not just a haven for leisure travellers; it has also become a hub for major corporate events and business meetings.

Boasting over 804 square meters of flexible meeting space, including a purpose-built exclusive events floor with panoramic views, the Hyatt Regency Manchester is a fantastic choice for event organisers looking to make a lasting impression.

Celebrating Excellence at The Lowry Hotel

The climax of the COMBA awards took place at the illustrious Lowry Hotel, adding an extra layer of prestige to the celebration.

Here, the Hyatt Regency Manchester’s win was celebrated alongside other standout businesses and individuals who have left an indelible mark on the Manchester business landscape.

Under the able leadership of General Manager Assumpta McDonald and an unwavering commitment to excellence, the hotel has risen to prominence, delivering unmatched comfort, impeccable service, and a warm embrace of the Greater Manchester community.

The recognition is well-deserved, cementing the Hyatt Regency Manchester’s position as a formidable player in the North-West hospitality scene.

For more information about the Hyatt Regency Manchester, please visit their official website by clicking here.

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