New tours will offer the chance to explore Manchester Town Hall’s hidden spaces

A new ‘visitor experience’ will welcome people into the Grade I-listed Manchester Town Hall when it reopens in 2024.

The Town Hall, which formally opened in 1877, has been closed since 2018 while the Our Town Hall project – one of the biggest heritage schemes the UK has ever seen – is carried out.

The building is being repaired and restored to safeguard it for future generations. 

At the same time it is also being sympathetically upgraded to modern safety and access standards.

Part of this huge project involves ensuring that the Town Hall’s story, including tales of the people who have played a part in its long history and the treasure trove of objects they have left behind, is told in an immersive and interactive way.

The 328 sq m ground floor exhibition space, accessed via the main Albert Square entrance, will have no admission charge. 

There will also be a chance to explore some of the Town Hall’s hidden spaces which have rarely if ever been open to the public, such as the Victorian police cells, courtyard area and clock tower, on guided tours.

The Our Town Hall project is not just about protecting, preserving and carefully improving this Mancunian masterpiece.

It’s also very much about making it more inviting and accessible for everyone.

Leading exhibition designers Mather & Co have been appointed by Manchester City Council to oversee the creation of the new visitor experience.

“This new attraction will open up this beloved building as a destination – giving visitors the chance to explore its fascinating heritage, see more of its collections and learn the fascinating and sometimes surprising stories behind them,” said Deputy Council Leader Cllr Luthfur Rahman, lead member for the Our Town Hall project.

“It will be a welcome addition to Manchester’s varied cultural scene.

“We welcome the appointment of Mather & Co and once their plans are more developed we look forward to sharing more details of what people can see when Manchester Town Hall reopens in 2024.”

Mather & Co is a leading design consultancy, which specialises in museum, leisure, retail and entertainment experiences. Established over 25 years ago, the multidisciplinary consultancy is based in Wilmslow, Cheshire.

“We want visitors of all ages to experience the story of the Town Hall using their senses, through discovery, experimentation, hidden reveals, exploration, and play,” said Sarah Clarke, Managing Director at Mather & Co.

“We don’t want this experience to be a museum, we want to create a memorable experience with personality.”