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Manchester becomes first city in north west to get the UK’s fastest free public wi-fi


Manchester has become the first city in north west England to benefit from the free InLinkUK from BT service. It offers the UK’s fastest free public wi-fi plus a range of digital services, including local council and community information.

The first 17 InLinks being installed in central Manchester provide ultrafast wi-fi speeds of up to one gigabit per second, the fastest free public wi-fi service available in the UK. The InLinks also provide free phone calls to UK landlines and mobiles, rapid mobile device charging and the BT Phone Book app, as well as easy access to charity helplines.

Manchester joins London, Southampton, Leeds, Glasgow, Swansea, Sheffield, Gateshead and Newcastle as the latest city to benefit from the new service.

“I am pleased that Manchester is the first city in the north west to welcome the InLinks,” said Sir Richard Leese, Leader of Manchester City Council.

“We have always been a city with an eye for opportunity and believe the range of free services the InLinks provide is a significant contribution to the Greater Manchester Digital Strategy. As a city, we plan to continue to encourage and support digital innovation which strengthens businesses and investment.”

The first of the fully-accessible InLinks have already gone live on Portland Street. Further locations, including High Street and Peter Street are expected to join them in the coming weeks.

Home to the Manchester Arena, one of the biggest indoor arenas in the world, and the world’s oldest library, Manchester is a key location for visitors and tourists, say BT – and this new communications service in the heart of the city will help cement Manchester as one of the UK’s most digitally connected cities.

“Residents and visitors alike are set to benefit from this new services, where they can make calls for free, access local information and even charge their phone when out and about,” said Kieran Charleson, BT regional director for the North of England.

InLinks mean more space on pavements too, as on average, each InLink replaces two BT payphones, with 34 set to be removed in Manchester. But fear not – BT’s iconic red phone boxes will remain.

Digital displays on the InLinks display real-time information, including the weather forecast and other local information.

Each InLink provides more than 1,000 hours of local messaging a year, acting as a community notice board for the local area. These services are provided to the community at no public cost, as the project is funded by advertising revenue.

“Our network is currently in a period of rapid growth and we’re excited that Manchester has joined us on this journey to creating smart communities, supporting their digital innovation ambitions,” said Matt Bird, general manager for InLinkUK.

“With Manchester being such a core hub for workers, tourists and residents alike, the range of free digital services provided by the InLinks is a great asset.”

The UK rollout has so far seen more than 300 InLinks installed in eight UK cities, with hundreds more to be installed in major towns and cities across the UK.

Since the first InLink was installed in June last year, more than 200,000 people have subscribed to the service’s free wi-fi, using enough data to download the equivalent of over 27 million songs. The InLinks have also saved people more than £660,000 in free calls, with 50,000 calls being made on average every week across the UK.

The InLinkUK from BT service is dedicated to providing all-inclusive digital services, one of which is their charity icon on the tablet – a  free one-touch lifeline to four national charities, which provides free calls to Childline, End Youth Homelessness, Runaway Helpline and Samaritans.

The InLinks are also accessible, offering additional digital services, including for those who have sight and visual impairments.


Manchester is a successful city, but there are many people that suffer. The I Love MCR Foundation helps raise vital funds to help improve the lives and prospects of people and communities across Greater Manchester – and we can’t do it without your help. So please donate or fundraise what you can because investing in your local community to help it thrive can be a massively rewarding experience. Thank you in advance!

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