Meet the people who make the place: celebrating Mustard Tree’s amazing volunteers

Mustard Tree began with a simple goal. To stand beside people facing poverty and homelessness, offering real support when it’s needed most.

Behind its doors in Ancoats lies a thriving community of volunteers, staff, and beneficiaries, each with a story of resilience and renewal. 

To some, it’s a community shop or café; to others, it’s a training ground to get back to work. They have free art/textile club drop-in sessions too, but for all, it’s a safe place where lives are reshaped.

Over the last three decades, Mustard Tree has grown from a modest operation offering free food and clothing to a multifaceted organisation that embodies the power of compassion and getting people back on their feet. To provide a helping hand that not only uplifts individuals but also empowers them to regain control of their lives. 

Through training programs, 1-2-1 support, job placements, and community initiatives, this extraordinary charity has left a mark on countless lives.

But the true heartbeat of Mustard Tree lies in its people: the volunteers, staff, and participants who work tirelessly to make a difference. Their journeys and transformations offer an inspiring glimpse into the charity’s profound impact.

Stories of resilience at Mustard Tree

The heart of Mustard Tree beats in the stories of its volunteers and beneficiaries: individuals who have found solace, community, and purpose within its embrace. 

Clint West, who began his journey with Mustard Tree in 2017, shared how what started as a four-week placement evolved into an eight-year-long commitment as a staff member. “This place offers a sense of security and comfort that’s hard to put into words,” Clint reflected. 

“It’s such a unique environment. Every day is different, and the people you meet, with their stories and experiences, make it a truly amazing place to work. Everyone is full of kindness and passion for helping others, it’s inspiring every day.

Clint’s journey is emblematic of Mustard Tree’s impact. Initially, he joined Mustard Tree in the hope of updating his CV with some shifts. But Clint enjoyed his time there so much, he soon became a Freedom Volunteer Supervisor, training others in retail and sales, and ultimately finding himself in a fulfilling role within the Community Shop.

For Clint, Mustard Tree was not just a 9 to 5: it was a catalyst for personal growth and to take control of his independence.

“It’s like being part of a family. Everyone is supportive, and there’s a genuine willingness to help one another.”

Building skills, confidence, and dreams

Mustard Tree’s Community Shops in Ancoats, Eccles, and Little Hulton serve as places where individuals can access high-quality second-hand items at affordable prices. 

For many, these shops are a symbol of dignity and choice. Lindsey, the Head of Operations, explained, “The Community Shop gives people the dignity to choose how they want their homes to look and how they live their lives.”

Volunteers like Benson Salah from Sudan, who initially visited Mustard Tree as a shopper, found an inspiring path forward within its community.

Benson’s passion for helping others led him to become a volunteer, where he discovered opportunities for learning and making connections. 

“This is an environment where I can be social and chat with people,” Benson shared. “Being here makes me feel like I’m part of the team, and I’m growing as an individual.”

A diverse and inclusive community

From refugees seeking stability to individuals facing employment barriers, Mustard Tree’s inclusive ethos creates an environment where everyone can flourish. 

Eliza Yeung, a volunteer at reception who moved to Manchester from Hong Kong, found a sense of belonging and purpose through her work. 

“Volunteering at Mustard Tree has given me the chance to meet so many amazing people from different backgrounds,” Eliza said. 

“I’ve made a lot of friends, learned about Manchester, and started to feel at home in the UK.”

Eliza’s experience shows how Mustard Tree can bridge cultural and social divides, building connections that transcend differences.

Food Club

For refugees, like those supported by Reception volunteer Jane through the Food Club and refugee hub, Mustard Tree offers vital resources and a compassionate hand to guide them through difficult transitions. 

“One of the strengths of Mustard Tree is our ability to signpost people to the right places if we can’t provide direct support”, Jane explained.

Creating confidence and empowering people

For individuals like Jade Gunning, Mustard Tree has been a stepping stone to employment and self-confidence. Working in the charity’s café, Jade gained invaluable experience that prepared her for the workforce.

“Before I joined, I’d stay in bed and wasn’t motivated to do anything,” Jade said. “But now, I actually look forward to getting out of bed and meeting new people. 

“I’ve loved my six months here: it’s been fantastic, and the people are so nice. It’s prepared me for going out into the world and getting a job.”

A charity in challenging times

As the cost of living crisis and global conflicts continue to place immense pressure on communities, Mustard Tree’s work has never been more vital. 

Jane emphasised the importance of the charity’s role: “There’s so much pressure on government spending and social services, and sometimes people just need somewhere to go. A friendly face to help them navigate things when they don’t know where else to turn. That’s what’s on offer here.”

This sentiment is echoed by Laurence Tientcheu, whose work at the help desk and Food Club embodies the charity’s mission to provide practical support and heartfelt connection. “Moments like that, being able to truly help someone, are incredibly fulfilling,” Laurence shared.

A call to action

Mustard Tree stands as a shining example of what can be achieved when compassion and community join together to create something special. 

It is a place where hope is cultivated, dignity is restored, and lives are transformed. If you want to get involved in helping out with this amazing charity, there are several ways to get involved, including volunteering your time, donating some cash, or just spreading the word on social media. 

If you’re interested in volunteering with Mustard Tree, you can find out more information here

As Benson best summed it up: “Mustard Tree is an amazing place, and everyone should come and discover it for themselves. It’s so much more than a place to hang out, it’s a real community and an awesome opportunity to make a difference.”

I Love MCR X Mustard Tree

This year, I Love Manchester is partnering with Mustard Tree to raise charity funds for the amazing work they do across Greater Manchester. 

Named Manchester’s Most-Loved Charity at the I Love MCR Awards, Mustard Tree combats poverty and prevents homelessness across the city

You can find out more about this partnership and donate by clicking here