Trainee Events IT Technician

Manchester Central is an award-winning venue in the heart of one of Europe's most vibrant cities; our vaulted arches and station clock have made our venue an iconic city feature for more than 140 years.

Reporting directly to the Head of IT, this role is working on a full time, permanent basis. The successful candidate will be provided with the training necessary to gain knowledge, skills and confidence in event based technology services.

The role will work towards the delivery of the following main areas of responsibility:

• Installing and supporting the Events IT function including Wi-Fi, Internet and Telephony services provided by Manchester Central to all Organisers, Exhibitors and Visitors
• Managing the Events IT mailbox and responding to all exhibitor and customer queries in a professional and timely manner
• Ensuring timely and thorough testing and routine maintenance and upgrade of Events IT infrastructure and systems to ensure certainty of delivery throughout events
• Daily checks on the buildings IT systems including visual checks of Digital Signage so that they work at optimum efficiency as well as monitor FOH areas from a IT point of view

The ideal candidate will have:

• Excellent communication skills
• A customer centered approach to delivery
• The ability to work flexibly as per business requirements

You must be:

• Familiar with technical terminology used in IT
• A confident and competent user of Microsoft Excel and Word
• Organised and have the ability to prioritise when needed

To apply for this exciting opportunity, please send a CV and covering letter to:
Ref: Trainee Events IT Technician
FAO: HR Team
Email: [email protected]