Right now, we're on the lookout for Customer Service/Retail Hosts to help create magical memories at LEGOLAND Discovery Centre, based at the Trafford Centre!
Who wouldn’t want to work in what can only be described as a giant box of LEGO?!
About the roles
In these varied roles you may be the first point of contact for our guests, offering a warm welcome, whether selling a memento of our guests amazing experience or supporting them to stock up on LEGO related goodies, answering any questions guests may have and acting as a sales representative. You could also be working on the front line dressing up as one of our many characters during events.
You’ll go out of your way to ensure our guests have a fun, educational and exciting visit. You could find yourself helping customers at any point throughout the attraction! You will have strong communication skills coupled with the ability to interact with our guests, plenty of enthusiasm and energy, and be a reliable team player.
All team members are multi skilled across all our departments, therefore you may be trained and get to work in more than one part of our attraction.
These are seasonal, temporary, fixed term positions to support us during the main 2021 season. Contracts will start from mid-July and run through to November.
Due to the continued uncertainty regarding the impact Covid-19 may have on our attractions this year, all our seasonal roles will be offered on a flexible ‘as and when required’ basis, as availability of work may vary throughout the season.
It goes without saying that you'll have loads of experience working in a customer facing environment that puts the customer at the heart of everything. You'll be able to demonstrate how your customer service skills are second to none and that you're a natural when it comes to interacting with people of all ages. You will also need to be flexible and highly self-motivated to remain focused in this fast paced and fun environment.
We offer the following rates of pay:
Under 18: £6.50 p/h
18 to 20: £7.75/hr
21 to 22: £8.36/hr
When you join us, you’ll also get your hands on a Merlin Magic Pass - giving you free tickets to Merlin’s attractions across the GLOBE!